{"id":2282,"date":"2016-05-24T16:51:33","date_gmt":"2016-05-24T14:51:33","guid":{"rendered":"http:\/\/observatoirecetelem.com\/?page_id=2282"},"modified":"2025-11-28T15:32:05","modified_gmt":"2025-11-28T14:32:05","slug":"about-us","status":"publish","type":"page","link":"https:\/\/observatoirecetelem.com\/en\/about-us","title":{"rendered":"About us"},"content":{"rendered":"<div class=\"container\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">  <div style=\"--highlight-box-background-color: #337F37;--highlight-box-text-background-color: #FFFFFF;--highlight-box-paragraph-color: #000000;--highlight-box-height: 332px\" class=\"highlight-box is-horizontal is-hero wp-block-cnx-highlight-box\">\n    <div class=\"highlight-box-title-column\"><div class=\"highlight-box-top-radius\"><\/div><h1 class=\"highlight-box-title equals\"><span class=\"title1\">About us<\/span><br><\/h1><div class=\"highlight-box-empty-wrapper\"><\/div><\/div>\n    \n  <\/div>\n\n\n<h2 class=\"wp-block-heading mt-md-5 pt-md-5 mt-4 pt-3 has-title-l-font-size\" style=\"letter-spacing:0.05rem\">The Observatoire Cetelem<\/h2>\n\n\n\n<div class=\"wp-block-columns align-items-start flex-lg-row flex-column is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column d-lg-block d-none is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:382px\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"311\" height=\"304\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/credito-pose08_7087px-1.webp\" alt=\"Illustration of the Cetelem mascot\" class=\"wp-image-33143\" srcset=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/credito-pose08_7087px-1.webp 311w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/credito-pose08_7087px-1-300x293.webp 300w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/credito-pose08_7087px-1-122x119.webp 122w\" sizes=\"auto, (max-width: 311px) 100vw, 311px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column mt-lg-2 pt-lg-3 pl-lg-3 ml-lg-3 m-0 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-title-m-font-size\" style=\"margin-bottom:20px\">The Cetelem Observatory is the economic reseach and study structure of BNP Paribas Personal Finance, created in 1985 and directed by economist Flavien Neuvy.<\/h3>\n\n\n\n<p class=\"m-0 wp-block-paragraph\">Its dual mission is to observe, illuminate, and decipher the evolution of consumption patterns in France and internationally, but also to anticipate future changes by having a forward-looking vision and making forecasts.<\/p>\n\n\n\n<p class=\"m-0 wp-block-paragraph\">To meet these requirements, the Cetelem Observatory has established a system based on the diversity and complementarity of content with the publications below.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading mt-md-5 pt-md-5 mt-4 pt-3 has-title-l-font-size\" style=\"letter-spacing:0.05rem\">Our Publications<\/h2>\n\n\n<div class=\"block offres\">\n    <div class=\"list-offres\">\n                                                                    \n                            <a class=\"offer-item\" href=\"https:\/\/observatoirecetelem.com\/en\/lobservatoire-cetelem-de-lautomobile\/cars-an-eternal-youth\">\n                      <div style=\"--highlight-box-background-color: #337f37;--highlight-box-text-background-color: #FFFFFF;--highlight-box-paragraph-color: #000000;--highlight-box-height: 407px\" class=\"highlight-box is-vertical align wp-block-acf-offres\">\n    <div class=\"highlight-box-title-column\"><div class=\"highlight-box-top-radius\"><\/div><h3 class=\"highlight-box-title longer-top\"><span class=\"title1\">Our Automotive Study<\/span><br><span class=\"title2\">2025<\/span><\/h3><div class=\"highlight-box-empty-wrapper\"><\/div><\/div>\n    <div class=\"highlight-box-image-column\"><div class=\"highlight-box-image\"><img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/obs-auto-2-1220x565-2.png\" alt=\"\" \/><\/div><\/div>\n  <\/div>\n                <\/a>\n                                                                                \n                            <a class=\"offer-item\" href=\"https:\/\/observatoirecetelem.com\/en\/lobservatoire-cetelem-de-la-consommation\/consumption-in-europe-the-quest-for-enjoyment-holds-firm\">\n                      <div style=\"--highlight-box-background-color: #154734;--highlight-box-text-background-color: #FFFFFF;--highlight-box-paragraph-color: #000000;--highlight-box-height: 407px\" class=\"highlight-box is-vertical align wp-block-acf-offres\">\n    <div class=\"highlight-box-title-column\"><div class=\"highlight-box-top-radius\"><\/div><h3 class=\"highlight-box-title longer-top\"><span class=\"title1\">Our Consumption Study<\/span><br><span class=\"title2\">2025<\/span><\/h3><div class=\"highlight-box-empty-wrapper\"><\/div><\/div>\n    <div class=\"highlight-box-image-column\"><div class=\"highlight-box-image\"><img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/clip-path-group.png\" alt=\"\" \/><\/div><\/div>\n  <\/div>\n                <\/a>\n                                                                                \n                            <a class=\"offer-item\" href=\"https:\/\/observatoirecetelem.com\/en\/observatoire-cetelem-habitat\/observatoire-cetelem-de-lhabitat-2025\">\n                      <div style=\"--highlight-box-background-color: #96dc00;--highlight-box-text-background-color: #FFFFFF;--highlight-box-paragraph-color: #000000;--highlight-box-height: 407px\" class=\"highlight-box is-vertical align wp-block-acf-offres\">\n    <div class=\"highlight-box-title-column\"><div class=\"highlight-box-top-radius\"><\/div><h3 class=\"highlight-box-title longer-top\"><span class=\"title1\">Our Habitat Study<\/span><br><span class=\"title2\">2025<\/span><\/h3><div class=\"highlight-box-empty-wrapper\"><\/div><\/div>\n    <div class=\"highlight-box-image-column\"><div class=\"highlight-box-image\"><img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/e02eed12d58d5fc61770fadbf20fee90c5e78218.png.webp\" alt=\"\" \/><\/div><\/div>\n  <\/div>\n                <\/a>\n                        <\/div>\n<\/div>\n\n\n<div class=\"block quote-with-author\">\n    <div class=\"container\">\n\n        <div class=\"quote-card\">\n            <div class=\"quote-card__media\">\n                <img decoding=\"async\"\n                    src=\"https:\/\/observatoirecetelem.com\/wp-content\/themes\/observatoire-v2\/dist\/images\/cnx-quotes.png\"\n                    alt=\"\"\n                    loading=\"lazy\"\n                    class=\"quote-card__image\">\n            <\/div>\n\n            <div class=\"quote-card__content\">\n                                    <div class=\"quote-card__text\">\n                        <blockquote>For over 40 years, the Cetelem Observatory has analyzed the evolution of consumption patterns and automotive markets around the world. Every year, our analyses help to better understand and better anticipate the choices and trade-offs of consumers in an unstable world hit by multiple crises.<\/blockquote>\n                    <\/div>\n                                <p class=\"quote-card__author-info\">\n                                            <span class=\"quote-card__author\">Flavien Neuvy<\/span><span class=\"quote-card__separator\">, <\/span>                                                                <span class=\"quote-card__role\">Director of the Cetelem Observatory<\/span>\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block-group pt-md-5 pt-0 mt-md-5 mt-4 is-layout-constrained wp-container-core-group-is-layout-8f93ad03 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group px-5 mt-0 has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-dd632b95 wp-block-group-is-layout-flex\" style=\"border-radius:24px;background-color:#ebf5f0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--30)\">\n<h2 class=\"wp-block-heading has-text-align-left mb-0 has-ubuntu-font-family has-title-l-font-size\">Contact<\/h2>\n\n\n\n<div class=\"wp-block-group flex-lg-row align-items-lg-center w-100 is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b15d37 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized d-none d-lg-block mr-3\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right.webp\" alt=\"\" class=\"wp-image-32987\" style=\"width:150px\" srcset=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right.webp 1024w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-300x300.webp 300w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-150x150.webp 150w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-768x768.webp 768w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-119x119.webp 119w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group flex-grow-1 is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">BNP Paribas Personal Finance<br>143-145 Rue Anatole France<br>92300 Levallois-Perret<br>France<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading mt-md-5 pt-md-5 mt-4 pt-3 has-title-l-font-size\">About BNP Paribas Personal Finance<\/h2>\n\n\n\n<div class=\"wp-block-columns d-lg-flex d-block flex-lg-row flex-column align-items-start is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-title-m-font-size\"><strong>BNP Paribas Personal Finance is a a major player in consumer credit in France and Europe, offering a wide range of consumer credit products.<\/strong><\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column ml-lg-5 ml-0 mt-lg-0 mt-4 is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-m-font-size wp-block-paragraph\">A wholly-owned subsidiary of the BNP Paribas group, BNP Paribas Personal Finance employs close to 20,000 people and operates in some 30 countries. With brands such as <a href=\"https:\/\/www.cetelem.fr\/fr\/accueil\" target=\"_blank\" rel=\"noreferrer noopener\">Cetelem<\/a>, <a href=\"https:\/\/www.cofinoga.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cofinoga<\/a>, <a href=\"https:\/\/www.findomestic.it\/\" target=\"_blank\" rel=\"noreferrer noopener\">Findomestic<\/a> and <a href=\"https:\/\/www.alphacredit.be\/fr\" target=\"_blank\" rel=\"noreferrer noopener\">AlphaCredit<\/a>, the company offers a full range of personal loans in stores, at car dealerships or directly to customers through its customer contact centres and online.<\/p>\n\n\n\n<p class=\"has-text-m-font-size wp-block-paragraph\">BNP Paribas Personal Finance has rounded out its offering with insurance and savings products for its customers in several countries including Germany, Bulgaria, France and Italy.<\/p>\n\n\n\n<p class=\"has-text-m-font-size wp-block-paragraph\">Over a number of years, BNP Paribas Personal Finance has developed an active partnership strategy with retail chains, car manufacturers and distributors, e-commerce websites and other financial institutions (banking and insurance) based on its experience in the credit market and on its ability to offer integrated services tailored to the business activities and commercial strategy of its partners.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group pt-md-5 pt-0 mt-md-5 mt-4 is-layout-constrained wp-container-core-group-is-layout-8f93ad03 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group px-5 mt-0 has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-dd632b95 wp-block-group-is-layout-flex\" style=\"border-radius:24px;background-color:#ebf5f0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--30)\">\n<h2 class=\"wp-block-heading has-text-align-left mb-0 has-title-l-font-size\">To stay tuned, follow our news on<\/h2>\n\n\n\n<div class=\"wp-block-group flex-lg-row align-items-lg-center w-100 is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b15d37 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized d-none d-md-block mr-3\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right.webp\" alt=\"\" class=\"wp-image-32986\" style=\"width:150px\" srcset=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right.webp 1024w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-300x300.webp 300w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-150x150.webp 150w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-768x768.webp 768w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/finger-right-119x119.webp 119w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"block social-links-block\">\n  <ul class=\"social-links-list\" role=\"list\">\n                <li class=\"social-links-list__item\">\n        <a class=\"social-btn social-btn--x\" href=\"https:\/\/twitter.com\/bnpp_pf\" aria-label=\"Follow BNP Paribas Personal Finance on X's account\" target=\"_blank\" rel=\"noopener\">\n                      <svg  aria-hidden=\"true\" focusable=\"false\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M20.1819 13.5002C20.5082 13.5002 20.8121 13.6638 20.9873 13.9342L25.8186 21.391L32.8387 13.8069C33.1933 13.4238 33.7974 13.3955 34.1875 13.7437C34.5776 14.092 34.6064 14.6854 34.2518 15.0685L26.8813 23.0307L34.3506 34.5588C34.5377 34.8474 34.55 35.2137 34.3823 35.5136C34.2147 35.8136 33.8936 35.9998 33.5453 35.9998H27.8181C27.4918 35.9998 27.1879 35.8362 27.0127 35.5658L22.1804 28.1081L15.1613 35.6931C14.8067 36.0762 14.2026 36.1045 13.8125 35.7563C13.4224 35.408 13.3936 34.8146 13.7482 34.4315L21.1178 26.4684L13.6494 14.9412C13.4623 14.6526 13.45 14.2863 13.6177 13.9864C13.7853 13.6864 14.1064 13.5002 14.4547 13.5002H20.1819ZM28.342 34.1248H31.8059L19.658 15.3752H16.1941L28.342 34.1248Z\" fill=\"#154734\"\/><\/svg>\n                  <\/a>\n      <\/li>\n                <li class=\"social-links-list__item\">\n        <a class=\"social-btn social-btn--linkedin\" href=\"https:\/\/fr.linkedin.com\/company\/bnp-paribas-personal-finance\" aria-label=\"Follow BNP Paribas Personal Finance on LinkedIn's account\" target=\"_blank\" rel=\"noopener\">\n                      <svg aria-hidden=\"true\" focusable=\"false\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M29.6395 35.7302H18.3445C14.9845 35.7302 12.2695 33.0002 12.2695 29.6552V18.3602C12.2695 15.0002 14.9995 12.2852 18.3445 12.2852H29.6395C32.9995 12.2852 35.7145 15.0152 35.7145 18.3602V29.6552C35.7145 33.0152 32.9845 35.7302 29.6395 35.7302ZM18.3595 13.7702C15.8395 13.7702 13.7845 15.8252 13.7845 18.3452V29.6402C13.7845 32.1602 15.8395 34.2152 18.3595 34.2152H29.6545C32.1745 34.2152 34.2295 32.1602 34.2295 29.6402V18.3452C34.2295 15.8252 32.1745 13.7702 29.6545 13.7702H18.3595Z\" fill=\"#154734\"\/><path d=\"M30.5104 26.8804C30.5104 28.5004 30.5104 30.1054 30.5104 31.7254C30.5104 31.7704 30.5104 31.8154 30.4804 31.8904H27.8404C27.7654 31.7554 27.7954 31.6204 27.7954 31.5004C27.7954 30.0454 27.7954 28.6054 27.7954 27.1504C27.7954 26.5054 27.3154 25.9654 26.7304 25.8454C26.1304 25.7254 25.5304 26.0404 25.2454 26.5954C25.1404 26.8204 25.1104 27.0604 25.1104 27.3154C25.1104 28.7104 25.1104 30.0904 25.1104 31.4854V31.8904H22.4404V23.8504H25.1104V24.8554C25.4554 24.4804 25.7704 24.1804 26.1604 23.9704C27.4804 23.2804 29.2354 23.8354 30.0154 25.1704C30.3304 25.6954 30.4804 26.2654 30.4804 26.8654\" fill=\"#154734\"\/><path d=\"M20.6247 23.8652H17.9697V31.9052H20.6247V23.8652Z\" fill=\"#154734\"\/><path d=\"M19.2596 19.0951C20.1596 19.0951 20.8946 19.8001 20.8946 20.7001C20.8946 21.5851 20.1746 22.3051 19.2896 22.3051C18.4046 22.3051 17.6846 21.6001 17.6846 20.7001C17.6846 19.8001 18.3746 19.0951 19.2746 19.0801\" fill=\"#154734\"\/><\/svg>\n                  <\/a>\n      <\/li>\n                <li class=\"social-links-list__item\">\n        <a class=\"social-btn social-btn--instagram\" href=\"https:\/\/www.instagram.com\/bnpparibas_pf\/\" aria-label=\"Follow BNP Paribas Personal Finance on Instagram\" target=\"_blank\" rel=\"noopener\">\n                      <svg aria-hidden=\"true\" focusable=\"false\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.8002 17.6552C34.1102 15.1952 32.5202 13.6952 30.0302 13.1402C29.8052 13.0952 29.5802 13.0652 29.3552 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<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Observatoire Cetelem The Cetelem Observatory is the economic reseach and study structure of BNP Paribas Personal Finance, created in 1985 and directed by economist Flavien Neuvy. Its dual mission is to observe, illuminate, and decipher the evolution of consumption patterns in France and internationally, but also to anticipate future changes by having a forward-looking [&hellip;]<\/p>\n","protected":false},"author":1926,"featured_media":20710,"parent":0,"menu_order":94,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-2282","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/2282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/users\/1926"}],"replies":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/comments?post=2282"}],"version-history":[{"count":4,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/2282\/revisions"}],"predecessor-version":[{"id":33796,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/2282\/revisions\/33796"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media\/20710"}],"wp:attachment":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media?parent=2282"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/tags?post=2282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}