{"id":24728,"date":"2023-02-07T17:29:32","date_gmt":"2023-02-07T16:29:32","guid":{"rendered":"https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-la-consommation\/en-restant-fidele-a-son-adn-prix"},"modified":"2025-11-28T10:55:58","modified_gmt":"2025-11-28T09:55:58","slug":"by-staying-faithful-to-its-cut-price-dna","status":"publish","type":"page","link":"https:\/\/observatoirecetelem.com\/en\/lobservatoire-cetelem-de-la-consommation\/from-forced-choice-to-smart-purchase-a-low-cost-to-suit-everyone\/by-staying-faithful-to-its-cut-price-dna","title":{"rendered":"\u2026 By staying faithful to its cut-price DNA"},"content":{"rendered":"<div class=\"container\">\n<h2 class=\"wp-block-heading\">New low-cost concepts are emerging with a key focus on price<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">As we have seen, the low-cost model is an innovative consumer concept geared towards significantly lowering prices in order to gain market share. Historically, this has been a fundamental aspect of the model, regardless of the terms one might associate with the concept. In all the countries and all the sectors in which it has been implemented, price cutting has always been central, almost to the point of obsession. This is as true today as it was in the United States in 1929, when the first self-service store was opened during another major economic crisis. It was also the goal of brothers Theo and Albert Albrecht in 1950 when they opened the first hard-discount store, Aldi (a contraction of Albrecht and Diskont), just as Germany was beginning to recover from the Second World War. Cut-price fares are also the credo of charter airlines, which first emerged in the 1960s and reached their apotheosis in 1985 with the launch of Ryanair, the brand that truly heralded the dawn of low-cost air travel. And as time has gone by, companies entering new sectors have continued to aim for the lowest prices, making this the keystone of their business <strong>(Fig.&nbsp;34)<\/strong>.<\/p>\n<\/div>\n\n<div class=\"container block-infographie\">\n  <div class=\"infographie\">\n                    <div class=\"infographie-header\">\n            <p id=\"infographie-32348\">\n            Fig 34 &#8211; Historical evolution of low-cost models\n        <\/p>\n    \n            <a\n            class=\"download download-link\"\n            href=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-34-en.png\"\n            download\n            aria-describedby=\"infographie-32348\"        >\n            T\u00e9l\u00e9charger cette infographie pour vos pr\u00e9sentations\n        <\/a>\n        <\/div>\n          <div class=\"infographie-image-wrapper\">\n                          <figure>\n          <img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-34-en.png\" alt=\"Indicates the key dates of the emergence of low-cost models by sector and geographic area\" class=\"img-fluid\"  aria-describedby=\"figcap-32348\"\/>\n          <span class=\"sr-only\" id=\"figcap-32348\">\n            The infographic presents, in the form of a chronological timeline, the main stages of the emergence of low-cost models in four sectors: food, furniture, clothing, and transportation.\n\nThe events are divided into three zones: France, Europe, and the United States.\n\nThe legend indicates: Food Furniture Clothing Transportation\n\nData transcribed in chronological order: \nUnited States \n1929 &#8211; First self-service store \n1960 &#8211; Charters (transportation) \n1962 &#8211; Motels 6 (low-cost accommodation associated with transportation) \n1971 &#8211; Low-cost (air transportation) \n2000 &#8211; Discount furniture decoration (Costco)\n\nEurope \n1950 &#8211; First hard discount in Germany (food) \n1995 &#8211; Low-cost (Ireland, air transportation) \n1995 &#8211; Auction Web \/ eBay (clothing via online resale)\n\nFrance \n1963 &#8211; First hypermarket (food)\n1967 &#8211; First Conforama (furniture) \n1972 &#8211; First But (furniture) \n1985 &#8211; La Halle aux v\u00eatements (clothing) \n1988 &#8211; First hard discount \n2000 &#8211; Vet&#8217; affaires HD (clothing) \n2005 &#8211; Le Bon Coin, Vinted (clothing\/resale)\n\nThe implementation of low-cost models appears to be progressive and sectoral: first in food and transportation, then in furniture and clothing, with a growing role of online platforms from the 2000s.\n\nSource: C-Ways.\n          <\/span>\n        <\/figure>\n            <\/div>\n      <\/div>\n<\/div>\n\n<div class=\"block quote-with-author\">\n    <div class=\"container\">\n\n        <div class=\"quote-card\">\n            <div class=\"quote-card__media\">\n                <img decoding=\"async\"\n                    src=\"https:\/\/observatoirecetelem.com\/wp-content\/themes\/observatoire-v2\/dist\/images\/cnx-quotes.png\"\n                    alt=\"\"\n                    loading=\"lazy\"\n                    class=\"quote-card__image\">\n            <\/div>\n\n            <div class=\"quote-card__content\">\n                                    <div class=\"quote-card__text\">\n                        <blockquote>1 in 2 Europeans believe that the greater people\u2019s financial difficulties, the more compelled they will feel to buy low-cost products.<\/blockquote>\n                    <\/div>\n                                <p class=\"quote-card__author-info\">\n                                                        <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\"><strong>Financial constraints: the model\u2019s main driving force<\/strong><\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">The creation of low-cost businesses at a time of economic crisis does not appear to be a phenomenon that belongs solely to the past. According to Europeans, economic hardship will continue to fuel the concept\u2019s growth. Of those who expect the market to expand further, 1 in 2 believe this will be due to the rising proportion of consumers who are destined to face financial difficulties. This argument is most likely to be expressed in Hungary, Austria and France, all of which have advanced economies (63%, 60% and 54%, respectively). Looking at the other reasons why respondents expect the low-cost market to grow, consumers being better informed so that they pay a fairer price, the ability of the products purchased to meet basic requirements and the fact that the products offer a similar level of quality to branded products are much less likely to be put forward (33%, 28% and 24%). It is worth noting that the strong relationship between low-cost consumption and economic woes relegates environmental concerns to last place in this ranking. It\u2019s hard to think green when prices make you see red <strong>(Fig.&nbsp;35)<\/strong>.<\/p>\n<\/div>\n\n<div class=\"container block-infographie\">\n  <div class=\"infographie\">\n                    <div class=\"infographie-header\">\n            <p id=\"infographie-32314\">\n            Fig 35 &#8211; Anticipated reasons for the growth of the low-cost market\n        <\/p>\n    \n            <a\n            class=\"download download-link\"\n            href=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-35-en.png\"\n            download\n            aria-describedby=\"infographie-32314\"        >\n            T\u00e9l\u00e9charger cette infographie pour vos pr\u00e9sentations\n        <\/a>\n        <\/div>\n          <div class=\"infographie-image-wrapper\">\n                          <figure>\n          <img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-35-en.png\" alt=\"Presents the most cited reasons explaining the continued development of low-cost\" class=\"img-fluid\"  aria-describedby=\"figcap-32314\"\/>\n          <span class=\"sr-only\" id=\"figcap-32314\">\n            Infographic indicating, in %, the reasons mentioned by consumers who believe that the market for low-cost products and services will continue to grow. Multiple responses possible.\n\nReasons cited (in %):\nIncreasing financial difficulties of many consumers: 51%\n\nRefusal to pay high prices for products deemed unjustified: 33%\n\nLess importance given to products as long as they meet basic needs: 28%\n\nLow-cost products having essential characteristics with comparable quality: 26%\n\nEnvironmental need to develop products reduced to the essential: 24%\n\nMain lesson The dominant reason refers to financial concerns, followed by arguments related to quality-price ratio and a change in consumption expectations.\n\nSource: Cetelem Observatory 2023.\n          <\/span>\n        <\/figure>\n            <\/div>\n      <\/div>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\"><strong><strong>An effective way of preserving purchasing power.<\/strong><\/strong><\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">From their perspective as sensible, thoughtful consumers, Europeans also believe that retailers and brands that are focused on cutting prices are best placed to preserve their purchasing power. Almost 7 out of 10 Europeans share this opinion. Along with the British, the inhabitants of both Iberian countries are the most likely to hold this view (77%, 77% and 72%), while the Bulgarians are more sceptical (54%) <strong>(Fig.&nbsp;36)<\/strong>.<\/p>\n<\/div>\n\n<div class=\"container block-infographie\">\n  <div class=\"infographie\">\n                    <div class=\"infographie-header\">\n            <p id=\"infographie-32342\">\n            Fig 36 &#8211; Level of trust in low-cost retailers\n        <\/p>\n    \n            <a\n            class=\"download download-link\"\n            href=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-36-en.png\"\n            download\n            aria-describedby=\"infographie-32342\"        >\n            T\u00e9l\u00e9charger cette infographie pour vos pr\u00e9sentations\n        <\/a>\n        <\/div>\n          <div class=\"infographie-image-wrapper\">\n                          <figure>\n          <img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-36-en.png\" alt=\"Compares trust and distrust in low-cost retailers in 15 countries\" class=\"img-fluid\"  aria-describedby=\"figcap-32342\"\/>\n          <span class=\"sr-only\" id=\"figcap-32342\">\n            Infographic showing, for 15 countries, the proportion of consumers who declare that they trust or do not trust low-cost retailers and brands to act in favor of purchasing power.\n\nLegend:\nNo trust\nTrust\n\nAverage of 15 countries:\nNo trust: 33%\nTrust: 67%\n\nData by country (No trust \/ Trust):\nGermany: 37 \/ 63\nAustria: 36 \/ 64\nBelgium: 40 \/ 60\nBulgaria: 46 \/ 54\nSpain: 28 \/ 72\nFrance: 36 \/ 64\nHungary: 36 \/ 64\nItaly: 33 \/ 67\nPoland: 34 \/ 66\nPortugal: 23 \/ 77\nCzech Republic: 38 \/ 62\nRomania: 30 \/ 70\nUnited Kingdom: 23 \/ 77\nSlovakia: 31 \/ 69\nSweden: 32 \/ 68\n\nTrust in low-cost retailers is dominant in all countries, with particularly high levels in Portugal, the United Kingdom, and Spain.\n\nSource: Cetelem Observatory 2023.\n          <\/span>\n        <\/figure>\n            <\/div>\n      <\/div>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\"><strong><strong>New low-cost products rather than second-hand branded products<\/strong><\/strong><\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">While the second-hand market is evidently growing, especially on the Internet and for branded products, and while it allows consumers to buy goods more cheaply in these inflationary times, here again the low-cost model appears to be more popular with Europeans. More than 6 out of 10 respondents would prefer to buy a brand-new low-cost product than a second-hand branded product. Older consumers are more likely to be of this view than the younger generation. But the most enthusiastic in this sense are those who regularly consume low-cost products. Indeed, 69% would rather opt for new low-cost goods, compared with only 54% of those who rarely or never make low-cost purchases <strong>(Fig.&nbsp;37)<\/strong>. From a geographical perspective, this is most likely to be the case in Spain, Portugal and Italy. France has the highest proportion of respondents who declare their preference for branded products, even when they are pre-owned.<\/p>\n<\/div>\n\n<div class=\"container block-infographie\">\n  <div class=\"infographie\">\n                    <div class=\"infographie-header\">\n            <p id=\"infographie-32276\">\n            Fig 37 &#8211; Low-cost and second-hand purchase preferences\n        <\/p>\n    \n            <a\n            class=\"download download-link\"\n            href=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-37-en.png\"\n            download\n            aria-describedby=\"infographie-32276\"        >\n            T\u00e9l\u00e9charger cette infographie pour vos pr\u00e9sentations\n        <\/a>\n        <\/div>\n          <div class=\"infographie-image-wrapper\">\n                          <figure>\n          <img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-37-en.png\" alt=\"Compares the preference between new low-cost products and second-hand products, as well as variations by age and shopping habits\" class=\"img-fluid\"  aria-describedby=\"figcap-32276\"\/>\n          <span class=\"sr-only\" id=\"figcap-32276\">\n            The infographic presents the purchase preferences between new low-cost products and second-hand branded products, expressed as a percentage. The data is segmented by age group and by relationship to low-cost consumption.\n\nKey visual elements:\n\nA ring chart divides the responses between two options.\n\nOn the right, horizontal bars indicate the results for different profiles.\n\nData indicated: \n62% prefer a new low-cost product. 38% prefer a second-hand branded product.\n\nBreakdown by age group: 18-34 years: 59% for new low-cost. \n35-49 years: 61%. \n50-75 years: 65%.\n\nBreakdown by relationship to low-cost: \nFrequent low-cost consumer: 69% choose new low-cost. \nRare or non-low-cost consumer: 54%.\n\nThe majority preference is for buying a new low-cost product, with a more pronounced trend among older people or those accustomed to low-cost shopping.\n\nSource: Cetelem Observatory 2023.\n          <\/span>\n        <\/figure>\n            <\/div>\n      <\/div>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">The importance of low prices<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\">Thus, low prices and purchasing power are inseparable in the minds of Europeans. 83% of Europeans believe that the low-cost model is a decent solution in this regard But they also see it as enabling the most disadvantaged households to keep consuming. 85% believe that the low-cost market allows purchases to be made that would be too costly otherwise. 80% believe that it caters well for the needs of the lowest-income groups. Moreover, the low-cost market is seen as providing a strong incentive for traditional brands and retailers to lower their prices (75%) <strong>(Fig.&nbsp;38)<\/strong>. This may well be the (low) price they must pay to maintain their position and the market share that goes with it.<\/p>\n<\/div>\n\n<div class=\"container block-infographie\">\n  <div class=\"infographie\">\n                    <div class=\"infographie-header\">\n            <p id=\"infographie-32350\">\n            Fig 38 &#8211; Perception of low-cost offers\n        <\/p>\n    \n            <a\n            class=\"download download-link\"\n            href=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-38-en.png\"\n            download\n            aria-describedby=\"infographie-32350\"        >\n            T\u00e9l\u00e9charger cette infographie pour vos pr\u00e9sentations\n        <\/a>\n        <\/div>\n          <div class=\"infographie-image-wrapper\">\n                          <figure>\n          <img decoding=\"async\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2025\/11\/infographie-38-en.png\" alt=\"Presents the levels of agreement with eight statements about low-cost offers and their distribution in percentage\" class=\"img-fluid\"  aria-describedby=\"figcap-32350\"\/>\n          <span class=\"sr-only\" id=\"figcap-32350\">\n            The infographic evaluates the degree of agreement with eight statements about low-cost offers, divided into four response categories. The values are expressed as a percentage.\n\nKey visual elements: For each statement, a horizontal bar represents: &#8220;completely agree&#8221;, &#8220;rather agree&#8221;, &#8220;rather disagree&#8221;, &#8220;completely disagree&#8221;. On the right, a total &#8220;agree&#8221; (sum of the first two categories) and a total &#8220;disagree&#8221;.\n\nData by statement:\n1. Allows for purchases that would otherwise be inaccessible: \nCompletely agree: 31% \nRather agree: 54% \nRather disagree: 13% \nCompletely disagree: 2% \nTotal agree: 85% \nTotal disagree: 15%\n\n2. Improves purchasing power with prices lower than the market: 27% \/ 56% \/ 14% \/ 3% \nTotal agree: 83% \nTotal disagree: 17%\n\n3. Is mainly aimed at people with low incomes: 29% \/ 51% \/ 16% \/ 4% \nTotal agree: 80% \nTotal disagree: 20%\n\n4. Forces traditional players to lower their prices: 20% \/ 55% \/ 21% \/ 4% \nTotal agree: 75% \nTotal disagree: 25%\n\n5. Offers fair prices compared to high-end products with high margins: 21% \/ 53% \/ 22% \/ 4% \nTotal agree: 74% \nTotal disagree: 26%\n\n6. Is ideal but only for basic products: 17% \/ 57% \/ 24% \/ 5% \nTotal agree: 71% \nTotal disagree: 29%\n\n7. Offers low prices while maintaining quality: 16% \/ 49% \/ 28% \/ 7% \nTotal agree: 65% \nTotal disagree: 35%\n\n8. Is just as durable as traditional products (cars, appliances, furniture&#8230;): 15% \/ 48% \/ 30% \/ 7% \nTotal agree: 63% \nTotal disagree: 37%\n \n \nFor all the proposed statements, the majority agreement level exceeds 60%, indicating a generally favorable perception of low-cost, although reservations appear regarding durability and quality.\n\nSource: Cetelem Observatory 2023.\n          <\/span>\n        <\/figure>\n            <\/div>\n      <\/div>\n<\/div>\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">The essential<\/h2>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-1024x1024.png\" alt=\"Presents several indicators on the evolution, trust, and motivations related to low-cost in Europe\" class=\"wp-image-24733\"\/ aria-describedby=\"img-desc-24733\" srcset=\"https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-1024x1024.png 1024w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-300x300.png 300w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-150x150.png 150w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-768x768.png 768w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-1536x1536.png 1536w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-2048x2048.png 2048w, https:\/\/observatoirecetelem.com\/wp-content\/uploads\/2023\/02\/synthese3-119x119.png 119w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><span id=\"img-desc-24733\" class=\"sr-only\">The infographic groups several data from the Cetelem Observatory 2023 regarding low-cost consumption, trust in brands, and perception of its future development.\n\nTranscribed data:\nMore than 4 out of 10 Europeans plan to increase their low-cost consumption in the near future.\n41% of Europeans have bought more low-cost food products in the past year.\nFor 1 consumer out of 2, the low-cost market will continue to develop due to financial difficulties.\n2 out of 3 Europeans trust low-cost brands and retailers to act in favor of purchasing power.\n6 out of 10 prefer to buy a new low-cost product rather than a second-hand branded product.\n83% believe that low-cost, with its low prices, is a good solution for improving purchasing power.\n\nMain lesson: The data shows a dynamic of increasing low-cost consumption, supported by the trust given to brands and the perception of a positive role in purchasing power.\nSource: Cetelem Observatory 2023.<\/span><\/figure>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n<div class=\"container\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>New low-cost concepts are emerging with a key focus on price As we have seen, the low-cost model is an innovative consumer concept geared towards significantly lowering prices in order to gain market share. Historically, this has been a fundamental aspect of the model, regardless of the terms one might associate with the concept. In [&hellip;]<\/p>\n","protected":false},"author":1925,"featured_media":24367,"parent":24626,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"t-etude-chapitre.php","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-24728","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/24728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/users\/1925"}],"replies":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/comments?post=24728"}],"version-history":[{"count":4,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/24728\/revisions"}],"predecessor-version":[{"id":33689,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/24728\/revisions\/33689"}],"up":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/24626"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media\/24367"}],"wp:attachment":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media?parent=24728"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/tags?post=24728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}