{"id":28065,"date":"2025-06-18T17:00:51","date_gmt":"2025-06-18T15:00:51","guid":{"rendered":"https:\/\/observatoirecetelem.com\/declaration-daccessibilite"},"modified":"2026-06-26T12:03:16","modified_gmt":"2026-06-26T10:03:16","slug":"declaration-daccessibilite","status":"publish","type":"page","link":"https:\/\/observatoirecetelem.com\/en\/declaration-daccessibilite","title":{"rendered":"Accessibility Declaration"},"content":{"rendered":"<div class=\"container\">\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-54d22900 wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading\">Accessibility Declaration<\/h1>\n\n\n\n<h1 class=\"wp-block-heading\">ACCESSIBILITY STATEMENT<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">BNP Paribas undertakes to make its Observatoire Cetelem website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To this end, it implements the following strategy and actions: developing a multi-year plan and annual action plan currently being drafted. Until the completion of these documents, <a href=\"https:\/\/group.bnpparibas\/en\/multi-year-digital-accessibility-plan#5\" target=\"_blank\" rel=\"noreferrer noopener\">the multi-year plan\/annual action plan of the BNP Paribas Group<\/a> applies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This accessibility statement applies to the service: https:\/\/observatoirecetelem.com <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>COMPLIANCE STATUS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Observatoire Cetelem <\/strong>&nbsp;website is <strong>partially compliant<\/strong>: at least 50% of the control criteria of the Web Accessibility Evaluation Framework (RAWeb) version 1 are met.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>TEST RESULTS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The RAWeb 1 compliance audit carried out by the company Bivwak! reveals that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The RAWEB 1 compliance rate measured on the sample is<strong> 76%<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a>In detail:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Number of compliant criteria: <strong>54<\/strong><\/li>\n\n\n\n<li>Number of non-compliant criteria: <strong>17<\/strong><\/li>\n\n\n\n<li>Number of non-applicable criteria: <strong>65<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>NON-ACCESSIBLE CONTENT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The content listed below is not accessible for the following reasons:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a>Non-conformities<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">List of non-compliant criteria:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1.1 \u2013 Presence of images carrying information without textual alternatives.<\/li>\n\n\n\n<li>1.2 \u2013 Presence of decorative images not ignored by assistive technologies.<\/li>\n\n\n\n<li>1.3 \u2013 Presence of irrelevant text alternatives.<\/li>\n\n\n\n<li>3.1 \u2013 Information given only by color.<\/li>\n\n\n\n<li>3.3 \u2013 Insufficient contrast ratios for interface components.<\/li>\n\n\n\n<li>4.1 \u2013 Absence of verbatim transcription<\/li>\n\n\n\n<li>4.4 \u2013 Presence of irrelevant subtitles<\/li>\n\n\n\n<li>4.5 \u2013 Lack of audio description<\/li>\n\n\n\n<li>4.14 \u2013 Lack of subtitle control functionality.<\/li>\n\n\n\n<li>4.17 \u2013 The user cannot control the presentation of the subtitles<\/li>\n\n\n\n<li>6.1 \u2013 Links with irrelevant titles.<\/li>\n\n\n\n<li>6.2 \u2013 Untitled Links<\/li>\n\n\n\n<li>7.1 \u2013 Presence of scripted elements that are not compatible with assistive technologies.<\/li>\n\n\n\n<li>8.3 \u2013 Failure to declare the default language for a document.<\/li>\n\n\n\n<li>8.6 \u2013 The title of the page is irrelevant.<\/li>\n\n\n\n<li>8.9 \u2013 Use of tags for presentation purposes only.<\/li>\n\n\n\n<li>9.3 \u2013 Semanically unstructured lists.<\/li>\n\n\n\n<li>10.1 \u2013 Presence of tags and\/or presentation attributes.<\/li>\n\n\n\n<li>10.7 \u2013 Keyboard focus not noticeable.<\/li>\n\n\n\n<li>10.8 \u2013 Hidden content is intended to be ignored by assistive technologies.<\/li>\n\n\n\n<li>10.11 \u2013 Presence of a horizontal scroll bar for a window with a width of 320px.<\/li>\n\n\n\n<li>12.8 \u2013 Lack of consistency in the tab order.<\/li>\n\n\n\n<li>13.3 \u2013 Non-accessible PDF files.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Content not subject to the accessibility obligation<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Files available in office formats published before September 23, 2018;<\/li>\n\n\n\n<li>Third-party content that is not funded or developed by the respective organization and is not under its control.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>ESTABLISHMENT OF THIS ACCESSIBILITY STATEMENT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This declaration was made on 10 December 2025 and <strong>updated on 11 June 2026<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a>Technologies used for the creation of the website<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>HTML<\/li>\n\n\n\n<li>CSS<\/li>\n\n\n\n<li>Javascript<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a>Test environment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The web page tests were carried out in a controlled environment for security reasons with the following web browser\/screen reader combination:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>NVDA, Firefox (latest versions at the time of audit)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a><\/a>The following tools were used in the evaluation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Colour Contrast Analyzer<\/li>\n\n\n\n<li>PAC (PDF Accessibility Checker)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The analyses were performed on the following sample pages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Page 1: Home: <a href=\"https:\/\/observatoirecetelem.com\/\">https:\/\/observatoirecetelem.com\/<\/a><\/li>\n\n\n\n<li>Page 2: Contact: <a href=\"https:\/\/observatoirecetelem.com\/contactez-nous\">https:\/\/observatoirecetelem.com\/contactez-nous<\/a>&nbsp;<\/li>\n\n\n\n<li>Page 3: Legal notice: <a href=\"https:\/\/observatoirecetelem.com\/mentions-legales\">https:\/\/observatoirecetelem.com\/mentions-legales<\/a>&nbsp;<\/li>\n\n\n\n<li>Page 4: Accessibility: <a href=\"https:\/\/observatoirecetelem.com\/declaration-daccessibilite\">https:\/\/observatoirecetelem.com\/declaration-daccessibilite<\/a>&nbsp;<\/li>\n\n\n\n<li>Page 5: Site map: <a href=\"https:\/\/observatoirecetelem.com\/plan-du-site\">https:\/\/observatoirecetelem.com\/plan-du-site<\/a><\/li>\n\n\n\n<li>Page 6: Our Countries: <a href=\"https:\/\/observatoirecetelem.com\/nos-pays\">https:\/\/observatoirecetelem.com\/nos-pays<\/a>&nbsp;<\/li>\n\n\n\n<li>Page 7: Press Room: <a href=\"https:\/\/observatoirecetelem.com\/espace-presse\">https:\/\/observatoirecetelem.com\/espace-presse<\/a>&nbsp;<\/li>\n\n\n\n<li>Page 8: Listing Studies: <a href=\"https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile\">https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile<\/a><\/li>\n\n\n\n<li>Page 9: Study (summary): <a href=\"https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile\/lautomobile-une-eternelle-jeunesse\">https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile\/lautomobile-une-eternelle-jeunesse<\/a><\/li>\n\n\n\n<li>Page 10: Study (subpart): <a href=\"https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile\/lautomobile-une-eternelle-jeunesse\/mais-une-contrainte-financiere-toujours-tres-forte\">https:\/\/observatoirecetelem.com\/lobservatoire-cetelem-de-lautomobile\/lautomobile-une-eternelle-jeunesse\/mais-une-contrainte-financiere-toujours-tres-forte<\/a><\/li>\n\n\n\n<li>Page 11 : Listing News : <a href=\"https:\/\/observatoirecetelem.com\/nos-actus\">https:\/\/observatoirecetelem.com\/nos-actus<\/a><\/li>\n\n\n\n<li>Page 12 : News : <a href=\"https:\/\/observatoirecetelem.com\/consommation\/decrypte-by-pf-evolutions-de-la-croissance-francaise-et-de-la-consommation-des-menages\">https:\/\/observatoirecetelem.com\/consommation\/decrypte-by-pf-evolutions-de-la-croissance-francaise-et-de-la-consommation-des-menages<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">FEEDBACK AND CONTACT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unable to access any content or service, you may contact the person responsible for the website to be directed to an accessible alternative or to obtain the content in another form.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact &lt; pfcommunications@bnpparibas-pf.com ><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>REMEDIES<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This procedure is to be used in the following case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have reported to the website operator an accessibility defect that prevents you from accessing any content or one of the services and you have not received a satisfactory response.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write a message to the Defender of Rights (<a href=\"https:\/\/formulaire.defenseurdesdroits.fr\/\">https:\/\/formulaire.defenseurdesdroits.fr\/<\/a>)<\/li>\n\n\n\n<li>Contact the delegate of the Defender of Rights in your region (<a href=\"https:\/\/www.defenseurdesdroits.fr\/saisir\/delegues\">https:\/\/www.defenseurdesdroits.fr\/saisir\/delegues<\/a>)<\/li>\n\n\n\n<li>Send a letter by post (free of charge, do not put a stamp) Defender of RightsFree response 71120 75342 Paris CEDEX 07<\/li>\n<\/ul>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Accessibility Declaration ACCESSIBILITY STATEMENT BNP Paribas undertakes to make its Observatoire Cetelem website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005. To this end, it implements the following strategy and actions: developing a multi-year plan and annual action plan currently being drafted. Until the completion of these documents, the [&hellip;]<\/p>\n","protected":false},"author":1932,"featured_media":28062,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-28065","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/28065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/users\/1932"}],"replies":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/comments?post=28065"}],"version-history":[{"count":5,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/28065\/revisions"}],"predecessor-version":[{"id":35467,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/pages\/28065\/revisions\/35467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media\/28062"}],"wp:attachment":[{"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/media?parent=28065"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/observatoirecetelem.com\/en\/wp-json\/wp\/v2\/tags?post=28065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}