About us
The Observatoire Cetelem

The Cetelem Observatory is the economic reseach and study structure of BNP Paribas Personal Finance, created in 1985 and directed by economist Flavien Neuvy.
Its dual mission is to observe, illuminate, and decipher the evolution of consumption patterns in France and internationally, but also to anticipate future changes by having a forward-looking vision and making forecasts.
To meet these requirements, the Cetelem Observatory has established a system based on the diversity and complementarity of content with the publications below.
Our Publications
Contact

BNP Paribas Personal Finance
143-145 Rue Anatole France
92300 Levallois-Perret
France
About BNP Paribas Personal Finance
BNP Paribas Personal Finance is a a major player in consumer credit in France and Europe, offering a wide range of consumer credit products.
A wholly-owned subsidiary of the BNP Paribas group, BNP Paribas Personal Finance employs close to 20,000 people and operates in some 30 countries. With brands such as Cetelem, Cofinoga, Findomestic and AlphaCredit, the company offers a full range of personal loans in stores, at car dealerships or directly to customers through its customer contact centres and online.
BNP Paribas Personal Finance has rounded out its offering with insurance and savings products for its customers in several countries including Germany, Bulgaria, France and Italy.
Over a number of years, BNP Paribas Personal Finance has developed an active partnership strategy with retail chains, car manufacturers and distributors, e-commerce websites and other financial institutions (banking and insurance) based on its experience in the credit market and on its ability to offer integrated services tailored to the business activities and commercial strategy of its partners.
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